Legal notices

LEGAL NOTICE

Last updated: August 16, 2026

The present Karenation website is published by the company KARENATION.

1. Website editor

KARENATION
Simplified Joint Stock Company with a Sole Shareholder (SASU) with a share capital of €1,000

Registered office:
60 rue François Ier
75008 Paris
France

SIREN: 943 847 897
SIRET: 943 847 897 00015
RCS: 943 847 897 R.C.S. Paris
Intra-community VAT number: FR19 943 847 897
APE / NAF Code: 46.45Z – Wholesale trade of perfumes and beauty products

E-mail: contact@karenation.com
Telephone: 06 61 43 09 38

2. Publication director

The publication director is:

Kristen Aguiar, as President of KARENATION.

3. Hosting and e-commerce platform

The Karenation website is created, operated, and hosted using the services of the Shopify platform.

For merchants located in the EMEA region, including France, the Shopify contracting party is:

Shopify International Limited
Private limited liability company under Irish law
Registration No.: 560279
VAT No.: IE 3347697KH

Registered office:
2nd Floor, Victoria Buildings
1-2 Haddington Road
Dublin 4, D04 XN32
Ireland

Website: Shopify.com

Public contact details for the Shopify group:

Shopify Inc.
151 O'Connor Street, Ground Floor
Ottawa, Ontario K2P 2L8
Canada

Telephone: +1 613 241 2828
E-mail: assistance@shopify.com

4. KARENATION's activity

KARENATION carries out a business of perfumery, cosmetics, and beauty products, particularly through its e-commerce website.

Karenation notably offers a selection of cosmetic and skin care products, including those from Korean beauty and skincare brands.

The website also offers content, advice, and tools aimed at assisting consumers in understanding their skin and choosing an appropriate skincare routine.

5. Skincare diagnosis and advice

Karenation may offer a skincare diagnosis or questionnaire to guide the user towards products or a routine based on the information they provide.

The information, recommendations, and results offered in this context are exclusively for informational and cosmetic purposes.

They do not constitute in any way:

  • a medical diagnosis;

  • a medical consultation;

  • a medical opinion;

  • a prescription; or

  • dermatological treatment.

They cannot replace the advice of a doctor, dermatologist, pharmacist, or any other qualified health professional.

As the effects and results of cosmetic products may vary from person to person, Karenation does not guarantee that a product will produce identical results for all users.

In case of skin disease, significant reaction, known allergy, or doubt concerning the use of a product, it is recommended to consult a health professional.

6. Intellectual property

The Karenation website and its components are protected by applicable intellectual property rules.

These include:

  • the Karenation name;

  • the logo;

  • the visual identity;

  • graphic creations;

  • texts;

  • photographs;

  • videos;

  • illustrations;

  • editorial content;

  • graphic elements; and

  • the structure and design of the website.

The trademarks, names, logos, photographs, and other elements belonging to the brands sold on Karenation remain the property of their respective owners.

Unless prior written authorization from KARENATION or the concerned rights holder, any reproduction, representation, adaptation, modification, publication, distribution, or exploitation, in whole or in part, of protected content is prohibited.

7. Product information

KARENATION takes the utmost care in the presentation and description of the products offered on its website.

The characteristics, usage tips, ingredient lists, precautions, and other product information are notably established based on information provided by manufacturers or brands.

Manufacturers may modify the composition, packaging, appearance, or certain characteristics of their products.

The customer is therefore invited to consult the information directly on the product packaging before any use.

In case of allergy, intolerance, or known sensitivity to an ingredient, it is the customer's responsibility to check the product's composition before use.

8. Liability

KARENATION strives to provide accurate, reliable, and regularly updated information.

However, KARENATION cannot guarantee the complete absence of errors, omissions, or information that has become temporarily outdated.

KARENATION reserves the right to modify, correct, or update the information available on its website at any time.

KARENATION cannot be held responsible for the use of a product contrary to the instructions, warnings, or usage precautions provided by the manufacturer.

9. Personal data

As part of its activity, KARENATION may collect and process certain personal data, particularly during:

  • website navigation;

  • creation of a customer account;

  • an order;

  • a payment;

  • a delivery;

  • a request addressed to customer service;

  • a skincare diagnosis;

  • subscription to commercial communications; or

  • the use of certain website features.

The purposes of processing, their legal bases, data recipients, retention periods, and user rights are detailed in Karenation's Privacy Policy.

For any questions or requests regarding your personal data:

contact@karenation.com

10. Cookies

The Karenation website uses cookies and similar technologies.

Some cookies are strictly necessary for the website's operation and notably allow:

  • the functioning of the shopping cart;

  • connection to an account;

  • website security;

  • the ordering process; or

  • the memorization of certain choices necessary for service provision.

Other cookies may be used for audience measurement, personalization, or advertising purposes.

When regulations require user consent, these cookies are only placed after obtaining it.

The user can accept, refuse, or customize their choices using the cookie management tool available on the website and modify their preferences later.

Additional information is available in Karenation's Cookie Policy.

11. Consumer mediation

In accordance with the provisions of the Consumer Code relating to the amicable settlement of disputes, any consumer has the right to resort free of charge to a consumer mediator for the amicable resolution of a dispute with KARENATION.

Before contacting the mediator, the consumer must have previously sent a written complaint to KARENATION to attempt to resolve the dispute directly.

The consumer mediator designated by KARENATION is:

CM2C – Centre de la Médiation de la Consommation de Conciliateurs de Justice

Address:
49 rue de Ponthieu
75008 Paris
France

Telephone: 01 89 47 00 14

Website: CM2C.net

The consumer can contact CM2C:

  • by using the dispute declaration form available on the CM2C website;

  • by mail to the address indicated above; or

  • by e-mail to declarer-un-litige@cm2c.net.

Mediation is free for the consumer.

12. Hyperlinks

The Karenation website may contain links to sites or services operated by third parties.

KARENATION has no control over these third-party sites and cannot be held responsible for their content, availability, practices, or privacy policies.

The user is invited to review the terms and policies of the third-party sites they visit.

13. Applicable law

These legal notices and the use of the Karenation website are subject to French law.

When the user acts as a consumer, the imperative provisions relating to consumer protection applicable to them remain reserved.

14. Contact

For any questions related to the website, an order, or Karenation's activity:

KARENATION
60 rue François Ier
75008 Paris
France

E-mail: contact@karenation.com
Telephone: 06 61 43 09 38